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Delivery Information


For international shipments will depend on the destination. Shipping charges appear on the website when ordering and prior to confirmation. BRYSON sends orders to its customers through different courier companies of national and international prestige. The date of receipt will depend on the availability of the item chosen and the shipping area. The product will be delivered to the customer in a deadline not exceeding 5 days . A delay in relation to product Delivery times does not give the customer the right to demand compensation. In the event that there is a stock shortage or unavailability of an article, BRYSON will contact you immediately to inform the new delivery date or , if not possible to serve the product , we will cancel and refund the integrates amount for that item to trave bank transfer. The delivery is considered completed since the product is made available to the Customer by the carrier and the consignee signs the delivery receipt . The client must check the products upon receipt thereof and expose all the caveats and complaints may be justified . In case you want to collect your order in store it should inform through mail or phone, being in this case Customer solely responsible for the collection thereof.


In compliance with Article 44 of Law 7/1996 , of 15 January , the Retail Trade: 7 calendar days of receiving the product for exchange or refund it. The customer must notify the intention to return via email or phone call ( +34) 956 543 444 . Statement Once the exchange / return is encaragará BRYSON management . In the back of the delivery note be sure to note the reason (if change or return ) , and if change is to indicate whether another size or another article. Customer must meet the direct cost of returning . Item must be returned in the same condition as received and without any sign of having been worn beyond simply opening the product . Also must maintain its original packaging and unused . In case of manufacturing defect, you can always return the item purchased or if it has been used and keep the original packaging. No returns will be accepted if the product is not submitted with its original packaging and unused. Furthermore, it must be returned the entire order (if multiple items are acquired , it will return only one who keeps tare ) with all original accessories and packaging products. Received product BRYSON examine you and tell you if you qualify for the replacement. There shall be no refund for those products that are not in the same condition in which you received it , or have been worn beyond simply opening the product . The refund or replacement item will be made as soon as possible . On the other hand , if at the time of delivery visible and clearly, without having to manipulate the packaging or shipping the product themselves , a mistake in the goods received, the Customer must indicate this on the delivery note , BRYSON and notify by email to the address or on tel . Customer Service ( +34) 956 543 444 , during 24 hours of receipt of order to encourage the return of affected product and have a replacement for the merchandise purchased perfectly .